compassion. quality care. convenience.
CORONA VIRUS UPDATE
In the event that the office is close please reach us at
our health portal ( https://18144.portal.athenahealth.com ),
or email us at email@example.com
We will be able to offer Tele-health medicine.
Contact email: firstname.lastname@example.org
Athena Health Portal: https://18144.portal.athenahealth.com
PRESCRIPTIONS AND REFILL REQUESTS
Refills ideally should be handled at the time of your office visit. If you need a refill, prior to a scheduled appointment and you have been seen within 3 months, your script may be refilled at the doctor’s discretion.
Many medications require close monitoring of labs; therefore, you may need to be seen in order to get a refill.
For faster service, when you need a refill of a medication that has been previously prescribed by us for you, please call your pharmacy and ask them to request the refill electronically or via fax.
If you are planning to travel out of town, make sure that a sufficient supply is available for use on your trip prior to travel. All prescription refills are done Monday to Friday between 9 a.m. and 5 p.m. Requests received after 2 p.m. will be handled the next business day.
New prescriptions and antibiotics require an appointment to evaluate the appropriateness of the medication for you.
Due to DEA regulations, prescriptions for controlled/narcotic medications will be handled at the time of your office visit. If you need a refill, prior to a scheduled appointment, and you have been seen within 3 months, your script may be refilled at the doctor’s discretion. It will need to be picked up in person at our office at the doctor’s discretion. Controlled/narcotic prescriptions will not be called-in or faxed nor can dosages be changed by phone. Be prepared to show your photo ID when picking up these prescriptions.
This office does not replace lost/stolen prescriptions or medications. Please refer to our Controlled Substance (Narcotic) Agreement. (Chasque aquí para ver las formas en español)